Automation of customer-oriented business processes to document interaction with customers improves product/service quality, a capability that is not generally possible with traditional telephony solutions.
iSoftPhone's integration with Daylite CRM provides instant access to your CRM Data On Demand.
 Daylite - Contact info |
Simply click on the Daylite icon in iSoftPhone.
Allows users to make calls directly from Daylite CRM.
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Checks incoming calls to match the number with a name in Daylite and displays names of Daylite contacts.
New contacts may be added to the address book and synchronized with Daylite after the call.
To make a call with Daylite, simply select the contact and click on the dial button.  Help Guide...
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